The most recent Version of UlangoTV will allways be loaded first when synchronizing with our Server (IP 18.104.22.168). But this will only work with SmartHub based Samsung TVs up to Series H. Owners of the newer Tizen-based TVs (Series J upwards) have to download a zip file and install via USB. A detailed description is available here: ullrich.es. You find the download link in the UserAppStore on the SyncApps Page below the logo of our UlangoTV app.
We do not have any handle on the performance of the servers behind our URLs. Most certainly problems are not between your TV and the internet provider. Somtimes servers are overloaded or reject access because of multi-user restrictions. We are constantly measuring quality of the streams and try to present the best up front. But sometimes there is just no better choice.
But there are also client side problems and dependencies on the Model Series of your Smart TV. Known Problems are:
Series D and below do not play some streams because of frame rate problems
Series E and below are more sensitive on missing stream segments due to server side capacity problems
Series J does not play the autdated flash streams (rtmp://) any more
Our collection of streams is very dynamic. A lot of stream URLs are published and withdrawn shortly after. It's a steady come and go. Our Scouts are working hard to fill the gaps.
These are measurements based on real access of UlangoTV to the streams server. Numbers are gathered anonymously on the end of every tv session. Usability is the ratio between the time of a working live stream and the total time. Only streams with values > 80 in all time ranges will offer an undisturbed TV experience.
Just recently we started to measure the usability values separately for each smart TV model series and are displaying these values in our Ulango TV App
In the future we will present playlists that are optimizes for the specific model series - just as we did for the apps in our UserAppStore
J-Series (Tizen OS): You need the App as a ZIP File to be installed with an USB stick. You find the download link in the UserAppStore on the SyncApps Page below the logo of our UlangoTV app.
This happens when the IP-Address we have stored, when you did the app selection on your PC does not match the IP-Address of your TV. Your current external IP-address (the address, that is saved to our database) is listed on your "My Account" page. This must match the IP-Address that is shown on the TV, when you are opening the App with the Samsung Logo.
On the Page Smart-TV-Apps -> "SyncApps" there is a check box at the very bottom "Use the global SyncApps list available for everybody". The principal correct synchronization can be proved by syncing after this has been selected. A single App will be installed with a Samsung Logo.
The most probable reason for the freeze while syncing is an incompatibility of one of the selected apps with your TV Model. Find the problematic App by succesively cutting the List in two halves.
This message is thrown when no connection to the given synchronization server can be established. Check your network. Reasons may be a wrong ip-address, a flawed WLAN connection or a firewall blocking in your router.AGBs though, which you accepted when you entered our website.